flutterflyers logo
flutterflyers logo

All articles

Returns and Exchanges

My order arrived damaged!

Oh no! If something's not quite right with your Flutterflyer, don't worry! We've got you covered. We'll happily replace any faulty or damaged products, free of charge. Just let us know within 7 days of delivery, and we'll take care of the rest. Make

How do I make a return?

Returns must be initiated within 7 days of receiving your order. Items must be unused and in the original packaging. Reach out to our customer support team at [email protected] to initiate the return process with your order number and details a

What if my package gets lost or arrives damaged?

At FlutterFlyers, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please confirm that the shipping address we have is correct or provide a new shipping address.  We will then glad